Customer Care

Our Customer Service Team is available to help you shop on Have a question about size, fit, style, color, anything at all? Please email us at or complete the form below.

If you purchased ara Shoes at a retail location or if you a retailer interested in carrying ara, please head over to the Retail Care section of our website.

Our address is

ara Shoes
701 Canton Street
Suite 109/110
Ogdensburg, NY 13669

We also invite you to take a moment to review our terms and policies:

Shipping Policy

Refund Policy

Terms of Service

Women's Size Guide


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